55466: Acronis Disk Director 12: "SSL connection has failed" Error Appears when Checking for Update before Installation

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Applies to: 

Operating Systems: 

Symptoms

  1. You run installation of Acronis Disk Director 12 build 3223
  2. You press "Check for updates" button.
  3. "SSL connection has failed" error appears.

Cause

This is a known issue and will be fixed in later builds.

Solution

Log in to your account on Acronis webpage and check for the latest build in My products and Downloads section. Download build manually if it is later than 3223.

 

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