55304: Acronis True Image 2015: Installation fails with "Installer cannot continue because one of True Image tools is running"

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This article applies to:

  • Acronis True Image 2015


  1. You are installing Acronis True Image 2015.
  2. Installation fails with this error:
    Installer cannot continue because one of True Image tools is running. Please close the running tool and restart the installer.


Download the installation file form your account on the Acronis website:

  1. Login to your account. If you do not have one, you will need to create it - see Registration at Acronis Website;

  2. If not done previously, register your Acronis True Image 2015 at Products Registration - see Registering Acronis Products at the Website;

  3. Download the latest build from My Products & Downloads;




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