54872: Acronis Backup 9 for VMware: VM Hardware Version Is Changed during Restore or Replication

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This article applies to:

  • Acronis Backup 9 for VMware

Symptoms

  1. You restore or replicate a virtual machine.
  2. Hardware version is changed to the highest possible depending on the target host, e.g. hardware version 8 is changed to 10 on ESXi 5.5.

Cause

This was the product design.

Solution

Product design has been changed in Update 2 (build 10535); the original hardware version is kept (if supported by the host). Please update the product.

More information

As workaround you can downgrade the hardware version as described in this VMware KB article.

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