54602: Acronis Backup Cloud: Troubleshooting Application Malfunction or Files Corruption after Recovery

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Applies to:

    Instructions on how to troubleshoot problems after recovery

    This article applies to:

    • Acronis Backup Cloud (formerly Acronis Backup as a Service)

    Introduction

    Sometimes a recovery process seems to work without any visible problems, but the resulting files after recovery are not complete and/or are corrupted. This article will explain the process to troubleshoot this issue. 

    Solution

    Depending on what was being recovered, please choose the correct section:

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