First install Acronis drivers, then Acronis True Image Home, and only then RamPhantom to resolve the compatibility issue
This article applies to:
Symptoms
- You install Acronis True Image Home 2009 on a machine where RamPhantom software is installed;
- To complete the installation Acronis True Image Home 2009 goes into reboot, and after this the system is unbootable with a blue screen.
Cause
Older drivers of Acronis True Image Home are incompatible with RamPhantom drivers.
Solution
To have both Acronis True Image Home 2009 and RamPhantom on the same machine, please install the products in the following sequence:
- Download and install Acronis drivers;
- Install the latest build of Acronis True Image Home 2009;
- Install RamPhantom.
More information
The issue does not occur with the current versions of Acronis backup software.