50102: Acronis Backup 11.7/11.5: Recovered Machine Is Unbootable when Selected for Recovery from Vault View

IMPORTANT NOTICE: Extended Support for Acronis Backup 11.x ended May 31, 2019. If you are using version 11.x, upgrade to the latest version of Acronis Cyber Backup (v12.5) to ensure your data and infrastructure are protected. To see if you are eligible to upgrade to the latest version, click here or contact us at team@acronis.com

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Applies to:

Acronis Backup 11.7
Acronis Backup 11.5

Operating Systems:

Windows

Symptoms

You want to restore a machine. You navigate to the vault catalog and select the machine. The machine is unbootable after successful restore.

Cause

MBR is not included in recovery task, when you select a machine for restore in the vault view.

Solution

Our development team is working on the issue.

As workaround please create a recovery task from the Backup and Tasks menu or manually add MBR to recovery when selecting a machine from the vault view.