This article applies to:
- Acronis Backup for VMware 9
- You back up a virtual machine with a Windows 8 or Windows Server 2012 guest OS. The machine has volumes created using Storage Spaces.
- You try to recover files from the VM backup.
- The Storage Spaces Volumes appear to be empty and it is impossible to restore any files from them.
Issue in the product. Storage Spaces are backed up in sector-by-sector mode, therefore granular recovery is not possible.
To work around the issue, restore the whole machine or use the Run from backup option.