49210: Acronis True Image 2015: Update Blocked by Avast Antivirus

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Log in into your account and download the new build.

This article applies to:

  • Acronis True Image 2015 Update 1 (build 6055)
  • Avast Antivirus Software

Symptoms

  1. You have Acronis True Image 2015 and Avast antivirus software installed on your computer.
  2. You get the notification about an update of Acronis True Image 2015 being available for download.
  3. You click Download in the notification message.
  4. Download starts and is immediately blocked by Avast antivirus software.

Cause

Issue in the Avast antivirus software. The installation package of Acronis True Image 2015 build 6055 does not contain any dangerous files; other antivirus software do not block the installation package.

Solution

Please download the new build in your account on the Acronis website:

  1. Log in into your account.
  2. Under My products and downloads locate Acronis True Image 2015.
  3. Click Download:

More information 

We have reported this issue to Avast, Acronis True Image will be added to the while list.

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