49016: Acronis Cyber Backup, Acronis Cyber Protect: Installation on Debian Fails with "Cannot execute binary file"

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Applies to:

Last update: 24-08-2021

Symptoms

You try to install Acronis Backup on your Debian machine.
You cannot install neither 64-bit version, nor 32-bit version of Acronis Backup.
Installation fails with :
Please use installer compatible with x86_64 OS.

Example of error log 1: click to expand

Example of error log 2: click to expand

Cause

Being initially installed as a 32-bit operating system, currently, the 64-bit kernel is booted.

Solution

Install PAE kernel (bigmem-packadge for Debian). Then you will be able to install the 32-bit version of Acronis Cyber Backup.

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