49016: Acronis Cyber Backup, Acronis Cyber Protect: Installation on Debian Fails with "Cannot execute binary file"

Last update: Thu, 2020-11-19 09:43

Symptoms

  1. You try to install Acronis Backup on your Debian machine.
  2. You cannot install neither 64-bit version, nor 32-bit version of Acronis Backup.
  3. Installation fails with :

    Please use installer compatible with x86_64 OS.

Cause

Being initially installed as a 32-bit operating system, currently, the 64-bit kernel is booted.

Solution

Install PAE kernel (bigmem-packadge for Debian). Then you will be able to install the 32-bit version of Acronis Cyber Backup.