48278: Acronis True Image 2015: File backup, opened by windows explorer does not allow to open or copy files

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This article applies to:

  • Acronis True Image 2015


  1. You have created a file-level backup (files and folders).
  2. You open this backup in Windows Explorer.
  3. You cannot open or copy a file from the backup.


Issue in the product.


This issue has been fixed in build 6055, please update the product.

As workaround copy the whole folder or restore the file.

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