Update SnapAPI to 2514.
- You create a backup of multiple virtual machines.
- Several machines are successfully backed up until backup of one fails with:
Another shadow copy creation is already in progress. Wait a few moments and try again.
- Backup of the remaining machines fails as well.
Issue in the product.
This issue has been fixed. Please update the SnapAPI module on the faulty Agent machine:
- Download SnapAPI2514 and unpack it.
- Make sure no backup is running and close Acronis Backup console.
- Start the .msi-installer and wait for the installation to complete.
- Now you can start backup, it should run successfully.
Please contact Acronis Customer Central if you need assistance.