47252: Acronis Snap Deploy 5: Upgrading from Acronis Snap Deploy 4 Does Not Upgrade Acronis License Server

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Applies to:

Symptoms

  1. You install Acronis Snap Deploy 5 over Acronis Snap Deploy 4;
  2. After the installation, you attempt to run Acronis License Server;
  3. The License Server crashes. It is not upgraded to the version of Acronis Snap Deploy 5.

Cause

This is a known issue.

Solution

Please uninstall the older version of Acronis License Server and install the one from the Acronis Snap Deploy 5 installation file.

 

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