As a workaround, restart the backup operation
This article applies to:
- Acronis True Image for Mac
- You start a backup operation with Acronis True Image for Mac to a share;
- Your computer goes to sleep;
- The backup operation fails with the following messages:
The last backup has been canceled by user.
Error occurred while writing the file.
This is a known issue. A backup attempt to a share fails when the computer wakes up after the sleep mode and there was not enough time for the share to get mounted.
As a workaround, restart the operation when the computer is not in the sleep mode.
See also Acronis True Image for Mac.