47189: Acronis Backup Cloud: access ports and hostnames

    Agents installed on the managed machines (end-user machines) need to have access to the hostnames/IP addresses and ports listed in this article.

    Most of Acronis Backup Cloud components utilize multiple IP addresses, you can find the exact IPs Acronis agents will use in your environment by running the connection verification tool.

    Alternatively, you can provide access to the hostnames/IP addresses through ports listed below, depending on the respective datacenter:

    Strasbourg, France Frankfurt, Germany Frankfurt, Germany
    host IP addresses port (TCP) host IP addresses port (TCP) host IP addresses port (TCP)
    cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443
    eu-cloud.acronis.com 185.151.161.61
    185.151.161.62
    185.151.161.63
    185.151.161.64
    443, 8443,
    7770-7800
    eu2-cloud.acronis.com 185.151.161.18
    185.151.161.19
    185.151.161.31
    185.151.161.32
    443, 8443,
    7770-7800
    eu4-cloud.acronis.com 185.151.161.13
    185.151.161.14
    185.151.161.15
    185.151.161.16
    443, 8443,
    7770-7800

    fes-baas.acronis.com

    85.25.240.138
    85.25.240.171
    85.25.240.172

    44445 cloud-fes-eu2.acronis.com
    baas-fes-eu2.acronis.com
    62.138.220.82
    62.138.220.84
    62.138.220.89
    62.138.220.90
    62.138.220.86
    62.138.220.85
    62.138.220.87
    62.138.220.83
    44445 eu4-fes-baas.acronis.com 185.151.161.46
    181.151.161.47
    44445

    rs-eu-cloud.acronis.com

    185.151.161.61
    185.151.161.62
    185.151.161.63
    185.151.161.64

    8443 rs-eu2-cloud.acronis.com 185.151.161.18
    185.151.161.19
    185.151.161.31
    185.151.161.32
    8443 rs-eu4-cloud.acronis.com 185.151.161.13
    185.151.161.14
    185.151.161.15
    185.151.161.16
    8443
    bc-baas.acronis.com 85.25.240.146
    85.25.24.49
    8443
    443
    bc-eu2-baas.acronis.com 185.151.161.18
    185.151.161.19
    185.151.161.31
    185.151.161.32
    8443
    443
    bc-eu4-baas.acronis.com 185.151.161.13
    185.151.161.14
    185.151.161.15
    185.151.161.16
    8443
    443
    cloud-wr-eu1.acronis.com 85.25.240.158
    85.25.240.159
    5060 cloud-wr-eu2.acronis.com 185.151.161.38
    185.151.161.39
    5060
    Singapore Nagano, Japan Moscow, Russia
    host IP addresses port (TCP) host IP addresses port (TCP) host IP addresses port (TCP)
    cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443
    sg-cloud.acronis.com 119.81.85.194
    119.81.85.198
    443, 8443,
    7770-7800

    jp-cloud.acronis.com

    ams7787-jp-cloud.acronis.com
    ams7788-jp-cloud.acronis.com
    ams7789-jp-cloud.acronis.com
    ams7790-jp-cloud.acronis.com

    45.254.38.50
    45.254.38.51
    45.254.38.52
    45.254.38.53
    45.254.38.54
    45.254.38.55

    113.29.48.48

    443 ru2-cloud.acronis.com 212.8.236.71, 212.8.236.72 443, 8443,
    7770-7800
    cloud-fes-sg1.acronis.com
    baas-fes-sg1.acronis.com
    119.81.116.66
    119.81.116.67
    119.81.20.227
    119.81.20.229
    44445 cloud-fes-jp1.acronis.com
    baas-fes-jp1.acronis.com
    45.254.38.56
    119.82.30.226

    44445 cloud-fes-ru2.acronis.com
    baas-fes-ru2.acronis.com
    185.30.17.34
    185.30.17.38
    185.30.17.45
    44445
    baas-fes-jp2.acronis.com 119.82.30.151
    119.82.30.150
    119.82.30.149
    44445
    rs-sg-cloud.acronis.com 119.81.85.194
    119.81.85.198
    8443 rs-jp-cloud.acronis.com 45.254.38.50
    45.254.38.51
    443 rs-ru2-cloud.acronis.com 212.8.236.71, 212.8.236.72 8443
    sg-bc-baas.acronis.com 119.81.85.194
    119.81.85.198
    8443
    443
    jp-bc-baas.acronis.com 45.254.38.50
    45.254.38.51
    443 ru2-bc-baas.acronis.com 212.8.236.71, 212.8.236.72 8443
    443
    cloud-wr-sg1.acronis.com 119.81.85.196 5060 cloud-wr-jp1.acronis.com 45.254.38.57 443 cloud-wr-ru2.acronis.com 185.30.17.37 5060
    Sydney, Australia London, UK US2 Ashburn, US
    host IP addresses port (TCP) host IP addresses port (TCP) host IP addresses port (TCP)
    cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443
    au1-cloud.acronis.com 168.1.21.21 443, 8443,
    7770-7800
    eu-cloud.acronis.com 185.151.161.61
    185.151.161.62
    185.151.161.63
    185.151.161.64
    443, 8443,
    7770-7800
    us-cloud.acronis.com 185.151.160.55
    185.151.160.54
    185.151.160.25
    185.151.160.24
    443, 8443,
    7770-7800
    fes-au1-baas.acronis.com 168.1.62.5
    168.1.62.6
    168.1.62.7
    168.1.62.8
    168.1.62.9
    44445 fes-eu3-baas.acronis.com 185.151.162.12
    185.151.162.13
    44445 cloud-fes-us2.acronis.com
    baas-fes-us2.acronis.com
    185.151.160.31
    185.151.160.32
    185.151.160.33
    185.151.160.34
    185.151.160.35
    185.151.160.36
    185.151.160.37
    62.138.210.141
    62.138.210.142
    62.138.210.143
    62.138.210.145
    62.138.210.147
    62.138.210.148
    62.138.210.149
    44445
    rs-au1-cloud.acronis.com 168.1.21.21 8443 rs-eu-cloud.acronis.com 185.151.161.61
    185.151.161.62
    185.151.161.63
    185.151.161.64
    8443 rs-us-cloud.acronis.com 185.151.160.54
    185.151.160.55
    185.151.160.24
    185.151.160.25
    8443
    bc-au1-baas.acronis.com 168.1.21.21 8443
    443
    bc-baas.acronis.com 85.25.24.49
    85.25.240.146
    8443
    443
    us-bc-baas.acronis.com 38.68.201.142
    38.68.201.143
    185.151.160.24
    185.151.160.25
    8443
    443
    cloud-wr-au1.acronis.com 168.1.21.23 5060 cloud-wr-eu3.acronis.com 185.151.162.14 5060 cloud-wr-us2.acronis.com 185.151.160.13
    185.151.160.14
    5060
    Zurich, Switzerland US5 Ashburn, US
    host IP addresses port (TCP) host IP addresses port (TCP)
    cloud.acronis.com 85.25.240.187
    85.25.24.49
    443 cloud.acronis.com 85.25.240.187
    85.25.24.49
    443
    eu5-cloud.acronis.com 195.48.47.89
    195.48.47.93
    443, 8443,
    7770-7800
    us5-cloud.acronis.com 185.151.160.59
    185.151.160.58
    443, 8443, 7770-7800

    cloud-fes-eu5.acronis.com
    baas-fes-eu5.acronis.com

    195.48.47.90
    195.48.47.91
    195.48.47.92

    44445 cloud-fes-us2.acronis.com
    baas-fes-us2.acronis.com
    185.151.160.31
    185.151.160.32
    185.151.160.33
    185.151.160.34
    185.151.160.35
    185.151.160.36
    185.151.160.37
    62.138.210.141
    62.138.210.142
    62.138.210.143
    62.138.210.145
    62.138.210.147
    62.138.210.148
    62.138.210.149
    44445

    rs-eu5-cloud.acronis.com

    195.48.47.89
    195.48.47.93

    8443 rs-us5-cloud.acronis.com 185.151.160.59
    185.151.160.58
    8443
    bc-eu5-baas.acronis.com 195.48.47.89
    195.48.47.93
    8443
    443
    cloud-wr-us2.acronis.com 185.151.160.13
    185.151.160.14
    5060

    The ports need to be open for outbound connections. The ports and hostnames are checked by an integrated Connection Verification Tool during installation. Later you can check them using the tool or by issuing the telnet command. If they are accessible, you will see a blank screen after issuing the command:
    telnet fes-cloud.acronis.com 44445

    Ports usage
    Ports 443 and 8443 are used for agent registration, data center selection, user authorization, certificate download, Web Restore and Backup management console access.
    Ports 7770-7800 are used for agent communication with Management server (backup plans creation and applying, status reports, activity logging, etc.).
    Port 44445 is used backup read-write operations.
    You can additionally open 80 port for your convenience, so any http requests from browser will be redirected to https.

    When backing up to Acronis Storage located at service provider, make sure storage can be accessed via IP address or DNS name you've assisgned through port 44445.

    Port 80 is also used for the remote update of agents.

    Port 5060 is used for data transfer rate measurements (speedtests).

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