47189: Acronis Cyber Protect Cloud: access ports and hostnames

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Applies to: 

    Last update: 22-03-2023

      ↵

    Agents installed on the managed machines (end-user machines) need to have access to the hostnames/IP addresses and ports listed in this article. Most of Acronis components utilize multiple IP addresses, you can find the exact IPs Acronis agents will use in your environment by running the connection verification tool.

    Alternatively, you can provide access to all the hostnames/IP addresses through ports listed below, depending on the respective datacenter.

    Acronis Cyber Protect allows partners and customers to store data on partner-hosted Cloud storage. IP addresses of such storages are not listed in this article. Please white-list those storage's IP range(s) to avoid having backup failures with network-related error messages (for example "Network Disconnected by timeout", described here)
    For successful installation and update of Acronis agents, white-list dl.managed-protection.com (Acronis Cyber Protect Cloud, Acronis Cyber Protect 15 cloud deployment); download.acronis.com, dl.acronis.com, dl5.acronis.com, and dl6.acronis.com (Acronis Cyber Protect 15 on-premise deployment); dl.acronis.com (older versions). Connection to these hosts goes through TCP port 443 for current Agent versions; TCP port 80 might be additionally required for old versions.
    SMTP server IP address applicable to all datacenters is listed here.

    The ports need to be open for outbound connections (except for the statistics server, which requires opening port 44445 for the inbound connection, details in the table).

    Strasbourg, France   Frankfurt, Germany   Frankfurt, Germany
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    eu-cloud.acronis.com 45.11.129.38
    45.11.129.39    		 443, 8443,
    7770-7800    		   eu2-cloud. acronis.com 45.11.129.31
    45.11.129.32
    45.11.129.33
    45.11.129.34    		 443, 8443,
    7770-7800    		   eu4-cloud.acronis.com 45.11.129.25
    45.11.129.26    		 443, 8443,
    7770-7800
    branded-eu-cloud.acronis.com

    45.11.129. 71

     45.11.129.72 

    		 443 branded-eu2-cloud.acronis.com 45.11.129.69
    45.11.129.70    		 443 branded-eu4-cloud.acronis.com 45.11.129.65
    45.11.129.66    		 443
    agents-eu-cloud.acronis.com 45.11.129.41
    45.11.129.40    		 443   agents-eu2-cloud.acronis.com 45.11.129.35
    45.11.129.36    		 443   agents-eu4-cloud.acronis.com 45.11.129.27
    45.11.129.28    		 443

    fes-baas.acronis.com

    abgw-fra2-arp1-r08.acronis.com

    abgw-lhr3-arp1-r01.acronis.com

    185.151.163.11-185.151.163.37

    45.11.128.11-45.11.128.20

    185.151.160.41-185.151.160.50

    		 44445  

    cloud-fes-eu2.acronis.com

    baas-fes-eu2.acronis.com
     
    abgw-fra2-arp1-r01.acronis.com abgw-fra2-arp1-r03.acronis.com
    abgw-fra2-arp1-r04.acronis.com
    abgw-fra2-arp1-r05.acronis.com
    abgw-fra2-arp1-r06.acronis.com

    62.138.220.82-62.138.220.99

    45.11.128.11 - 45.11.128.20

    44445

    443

    		   eu4-fes-baas.acronis.com
     
    abgw-fra2-arp1-r04.acronis.com    		 185.151.161.65
    185.151.161.66
    185.151.161.67
    185.151.161.68
    185.151.161.69
    185.151.161.70
    185.151.161.71
    185.151.161.73
    to
    185.151.161.83
     
    45.11.128.11-45.11.128.20

    44445

    443

    rs-eu-cloud.acronis.com

    45.11.129.38
    45.11.129.39

    		 8443   rs-eu2-cloud.acronis.com 45.11.129.31
    45.11.129.32
    45.11.129.33
    45.11.129.34    		 8443   rs-eu4-cloud.acronis.com 45.11.129.25
    45.11.129.26

    8443

    443
    bc-baas.acronis.com 45.11.129.38
    45.11.129.39    		 8443
    443    		   bc-eu2-baas.acronis.com 45.11.129.31
    45.11.129.32
    45.11.129.33
    45.11.129.34    		 8443
    443    		   bc-eu4-baas.acronis.com 45.11.129.26
    45.11.129.25    		 8443
    443
    cloud-wr-eu1.acronis.com 45.11.129.39
    45.11.129.38    		 5060   cloud-wr-eu2.acronis.com 45.11.129.31
    45.11.129.32
    45.11.129.33
    45.11.129.34    		 5060  
    For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 44445   For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 44445   For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 44445
    Singapore, Singapore   Nagano, Japan   Bucharest, Romania
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    sg-cloud.acronis.com
    sg1-cloud.acronis.com    		 103.64.19.52
    103.64.19.53    		 443, 8443,
    7770-7800    		  

    jp-cloud.acronis.com

    45.254.38.50
    45.254.38.51 

    		 443   ro01-cloud.acronis.com 84.239.8.6
    84.239.8.5    		 443, 8443,
    7770-7800
    branded-jp- cloud.acronis.com      45.254.38.77
    45.254.38.78
    branded-sg-cloud.acronis.com 103.64.19.57
    103.64.19.58    		 443

    ams7787-jp-cloud.acronis.com
    ams7788-jp-cloud.acronis.com
    ams7789-jp-cloud.acronis.com
    ams7790-jp-cloud.acronis.com
    ams7791-jp-cloud.acronis.com
    ams7792-jp-cloud.acronis.com 
    ams7793-jp-cloud.acronis.com 
    ams7794-jp-cloud.acronis.com
    ams7795-jp-cloud.acronis.com
    ams7796-jp-cloud.acronis.com 
    ams7797-jp-cloud.acronis.com
    ams7798-jp-cloud.acronis.com
    ams7799-jp-cloud.acronis.com
    ams7800-jp-cloud.acronis.com 
    ams7801-jp-cloud.acronis.com 

    45.254.38.52
    -
    45.254.38.58
    45.254.38.61
    45.254.38.64
    45.254.38.65
    45.254.38.69
    -
    45.254.38.73 

    		 443 branded-ro01-cloud.acronis.com 84.239.8.58
    84.239.8.59    		 443
    agents-sg-cloud.acronis.com 103.64.19.54
    103.64.19.55    		 443   agents-jp-cloud.acronis.com 119.82.30.224
    119.82.30.225    		 443   agents-ro01-cloud.acronis.com 84.239.8.8
    84.239.8.7    		 443

    cloud-fes-sg1.acronis.com
    abgw-sin2-acs1.acronis.com

    103.64.19.101 - 103.64.19.111

    103.64.19.117
    103.64.19.118
    103.64.19.119

    		 44445  

    cloud-fes-jp1.acronis.com

    baas-fes-jp2.acronis.com

    baas-st02.jpnsv.net

    45.254.38.101-45.254.38.115

    45.254.38.101-45.254.38.115

    121.50.41.191-121.50.41.199

    		 44445   abgw-otp1-aci01.acronis.com 84.239.8.12 84.239.8.11 84.239.8.13 84.239.8.14 84.239.8.15 44445
    rs-sg-cloud.acronis.com 103.64.19.52
    103.64.19.53    		 8443
    443    		   rs-jp-cloud.acronis.com 45.254.38.50 443   rs-ro01-cloud.acronis.com 84.239.8.5 84.239.8.6 8443
      jp-bc-baas.acronis.com 45.254.38.50
    45.254.38.51    		 443   ro01-cloud.acronis.com 84.239.8.5 84.239.8.6 8443
    cloud-wr-sg1.acronis.com 103.64.19.52
    103.64.19.53    		 5060   cloud-wr-jp1.acronis.com 45.254.38.50
    45.254.38.51    		 443   cloud-wr-ro01.acronis.com
    ro01-cloud.acronis.com    		 84.239.8.6 84.239.8.5 5060
    For partner-hosted storages, additionally allow connection from the statistics server:

    103.64.19.3

    		 44445   For partner-hosted storages, additionally allow connection from the statistics server:

    45.254.38.10

    		 44445   For partner-hosted storages, additionally allow connection from the statistics server: 84.239.8.3 44445
    Sydney, Australia   London, UK   US2 (PHX1) Phoenix, USA
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    au-cloud.acronis.com
    au1-cloud.acronis.com    		 103.64.16.52/25 103.64.16.53/25 443, 8443,
    7770-7800    		   eu-cloud.acronis.com 45.11.129.38
    45.11.129.39    		 443, 8443,
    7770-7800    		   us-cloud.acronis.com 162.244.7.20 - 162.244.7.25 443, 8443,
    7770-7800
    branded-au1-cloud.acronis.com 103.64.16.100/25 
    103.64.16.101/25    		 443 branded-eu-cloud.acronis.com 45.11.129.71
    45.11.129.72    		 443 branded-us2-cloud.acronis.com 162.244.7.64
    162.244.7.65    		 443
    agents-au1-cloud.acronis.com 103.64.16.54/25 103.64.16.55/25 443   agents-eu-cloud.acronis.com 45.11.129.41
    45.11.129.40    		 443   agents-us-cloud.acronis.com 162.244.7.25
    162.244.7.24    		 443
    fes-au1-baas.acronis.com

    abgw-syd1-acs2.acronis.com

    		 103.64.16.11-103.64.16.26

    103.64.16.81-103.64.16.91

    		 44445  

    Old FQDNs:

    fes-eu3-baas.acronis.com

    baas-fes-eu3-acs1.acronis.com

    New FQDNs:

    abgw-lhr3-arp1-r01.acronis.com

    abgw-lhr3-arp1-r02.acronis.com

    185.151.160.11 - 185.151.160.50

    		 44445  

    cloud-fes-us2.acronis.com

     

     

     

     

    baas-fes-us2.acronis.com

    baas-fes-us3.acronis.com

    baas-fes-us2-acs1.acronis.com
     

     

     

     

     

     

    abgw-phx1-acs3.acronis.com
    abgw-phx1-acs6.acronis.com

    abgw-phx1-arp2-r01.acronis.com

    62.138.210.141
    62.138.210.142
    62.138.210.143
    62.138.210.144
    62.138.210.145
    62.138.210.147
    62.138.210.148
    62.138.210.149
    62.138.210.150
    62.138.210.151
    62.138.210.153
    62.138.210.154
    62.138.210.156
    62.138.210.157
    62.138.210.158
    62.138.210.159
    62.138.210.160
    62.138.210.162

    162.244.6.201 to 162.244.6.236

    185.151.160.71
    to
    185.151.160.82
    185.151.160.89

     

    162.244.6.51-162.244.6.76

    162.244.6.141-162.244.6.172

    162.244.6.71 - 162.244.6.80

    		 44445
    rs-au1-cloud.acronis.com 103.101.129.52
    103.101.129.51    		 8443   rs-eu-cloud.acronis.com 45.11.129.38
    45.11.129.39    		 8443   rs-us-cloud.acronis.com 162.244.7.20 - 162.244.7.25 8443
      bc-baas.acronis.com 45.11.129.38
    45.11.129.39    		 8443
    443    		   us-bc-baas.acronis.com 162.244.7.20 - 162.244.7.25 8443
    443
    cloud-wr-au1.acronis.com 103.101.129.52
    103.101.129.51    		 5060   cloud-wr-eu3.acronis.com 185.151.163.61 5060   cloud-wr-us2.acronis.com 162.244.7.20 - 162.244.7.25 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 103.64.16.4 44445     For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 44445
    Zurich, Switzerland   US5 (PHX1) Phoenix, USA   Frankfurt, Germany
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    eu5-cloud.acronis.com 195.48.52.131
    195.48.52.130    		 443, 8443,
    7770-7800    		   us5-cloud.acronis.com 162.244.7.15
    162.244.7.14    		 443, 8443, 7770-7800   eu8-cloud.acronis.com  45.11.129.21
    45.11.129.22     		 443, 8443, 7770-7800
    branded-eu5-cloud.acronis.com 195.49.23.66
    195.49.23.67    		 443 branded-us5-cloud.acronis.com 162.244.7.68
    162.244.7.69    		 443 branded-eu8-cloud.acronis.com

    45.11.129.67

    45.11.129.68

    		 443
    agents-eu5-cloud.acronis.com 195.48.52.137
    195.48.52.135    		 443   agents-us5-cloud.acronis.com 162.244.7.17
    162.244.7.16    		 443   agents-eu8-cloud.acronis.com 45.11.129.24
    45.11.129.23    		 443

    cloud-fes-eu5.acronis.com
    baas-fes-eu5.acronis.com

    62.138.220.82-62.138.220.99
    195.48.52.141
    195.48.52.143-195.48.52.149

    		 44445  

    cloud-fes-us2.acronis.com
    baas-fes-us2.acronis.com

    baas-fes-us2-acs1.acronis.com
     

     

     

     

     

     

     

     

    abgw-phx1-arp1.acronis.com

     

    abgw-phx1-arp2.acronis.com

    185.151.160.31-185.151.160.37
    185.151.160.71-185.151.160.77
    185.151.160.79-185.151.160.81
    62.138.210.141
    62.138.210.142
    62.138.210.143
    62.138.210.144
    62.138.210.145
    62.138.210.147
    62.138.210.148
    62.138.210.149
    62.138.210.150
    62.138.210.151
    62.138.210.152
    62.138.210.153
    62.138.210.154
    62.138.210.156

     

    162.244.6.241 - 162.244.6.250

     

    162.244.6.71 - 162.244.6.80

    		 44445  

    cloud-fes-eu2.acronis.com

     

    baas-fes-eu2.acronis.com
    abgw-fra2-acs2.acronis.com

    62.138.220.82-62.138.220.93
    62.138.220.95-62.138.220.99

    Before 9 Nov:
    45.11.128.101-45.11.128.120

    After 9 Nov:

    45.11.128.11 - 45.11.128.20

    44445

    443

    rs-eu5-cloud.acronis.com

    195.48.52.131
    195.48.52.130

    		 8443   rs-us5-cloud.acronis.com 162.244.7.14
    162.244.7.15    		 8443   rs-eu8-cloud.acronis.com  45.11.129.21
    45.11.129.22    		 8443
    bc-eu5-baas.acronis.com 195.48.52.131
    195.48.52.130    		 8443
    443    		   cloud-wr-us2.acronis.com 162.244.7.20
    162.244.7.23
    162.244.7.22
    162.244.7.21    		 5060   cloud-wr-eu2.acronis.com 45.11.129.32
    45.11.129.33
    45.11.129.34
    45.11.129.31

    5060
    For partner-hosted storages, additionally allow connection from the statistics server: 195.48.52.158 44445   For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 44445   For partner-hosted storages, additionally allow connection to the statistics servers:  45.11.129.1
    45.11.129.2
    45.11.129.3    		 44445
    Beta datacenter   US6 (PHX1) Phoenix, USA    BT01 (PBH1) Thimphu, Bhutan
    host IP addresses Port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)

    beta-cloud.acronis.com
    mc-beta-cloud.acronis.com

    		 185.151.163.60

    443, 8443,
    7770-7800

    		   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61 45.11.129.62 443
    rs-beta-cloud.acronis.com 185.151.163.60 8443   us-cloud.acronis.com 162.244.7.23
    162.244.7.20
    162.244.7.21
    162.244.7.22    		 443, 8443,
    7770-7800    		   bt01-cloud.acronis.com 118.103.142.229 118.103.142.230 443,
    8443,
    7770-
    7800
    branded-beta-cloud.acronis.com 185.151.160.133
    185.151.160.134    		 443 branded-bt01-cloud.acronis.com 118.103.142.250 
    118.103.142.251    		 443
    agents-beta-cloud.acronis.com 185.151.163.71
    185.151.163.70    		 443   agents-us-cloud.acronis.com 162.244.7.25
    162.244.7.24    		 443   agents-bt01-cloud.acronis.com 118.103.142.231
    118.103.142.232    		 443
    cloud-wr-beta.acronis.com 185.151.163.60 5060   baas-fes-us6-acs2.acronis.com Old IPs:
    162.244.6.201-162.244.6.254
    New IPs:
    162.244.6.71-
    162.244.6.80    		 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 4445
    fes-eu3-baas.acronis.com 185.151.163.11-185.151.163.37 44445   rs-us-cloud.acronis.com 162.244.7.23
    162.244.7.22
    162.244.7.21
    162.244.7.20    		 8443   rs-bt01-cloud.acronis.com 118.103.142.229 118.103.142.230 443
      91.195.22.0/23 9090   us-bc-baas.acronis.com 162.244.7.20
    162.244.7.23
    162.244.7.22
    162.244.7.21    		 8443,
    443    		   cloud-wr-bt01.acronis.com 118.103.142.229 118.103.142.230 5060
      185.151.160.0/25 9090       cloud-wr-us2.acronis.com 162.244.7.21
    162.244.7.20
    162.244.7.23
    162.244.7.22    		 5060  
        For partner-hosted storages, additionally allow connection from the statistics server: 118.103.142.227 44445
    Vancouver, Canada (YVR1)   Auckland, New Zealand (AKL1)   Liechtenstein (ACH1) 
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)

    cloud.acronis.com

    		 45.11.129.61
    45.11.129.62

    443

    		   cloud.acronis.com 45.11.129.61 45.11.129.62 443   cloud.acronis.com 45.11.129.61 45.11.129.62 443
    ca01-cloud.acronis.com 192.199.198.5 192.199.198.6 443
    8443
    7770-7800    		   nz01-cloud.acronis.com 103.8.255.37 103.8.255.38 443
    8443
    7770-7800    		   li01-cloud.acronis.com 185.34.149.5 185.34.149.6 443 8443 7770-7800
    branded-ca01-cloud.acronis.com 192.199.198.250 
    192.199.198.251    		 443 branded-nz01-cloud.acronis.com 103.8.255.58 103.8.255.59 443 branded-li01-cloud.acronis.com 185.34.149.58 185.34.149.59 443
    agents-ca01-cloud.acronis.com 192.199.198.7 192.199.198.8 443   agents-nz01-cloud.acronis.com 103.8.255.39 103.8.255.40 443   agents-li01-cloud.acronis.com 185.34.149.7 185.34.149.8 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages
    rs-ca01-cloud.acronis.com 192.199.198.5 192.199.198.6 8443   rs-nz01-cloud.acronis.com 103.8.255.37 103.8.255.38 8443   rs-li01-cloud.acronis.com 185.34.149.5 185.34.149.6 8443
    cloud-wr-ca01.acronis.com 192.199.198.5 192.199.198.6 5060   cloud-wr-nz01.acronis.com 103.8.255.37 103.8.255.38 5060   cloud-wr-li01.acronis.com 185.34.149.5 185.34.149.6 5060
      192.199.198.3                  
    For partner-hosted storages, additionally allow connection from the statistics server: 192.199.198.3 44445   For partner-hosted storages, additionally allow connection from the statistics server: 103.8.255.35 44445   For partner-hosted storages, additionally allow connection from the statistics server: 185.34.149.3 44445
    Valencia, Spain (ES01)    Tel Aviv, Israel (IL01)   Seoul, Korea (KR01)
    host IP address port (TCP)   host IP address port (TCP)   host IP address port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443
    es01-cloud.acronis.com 185.4.247.5
    185.4.247.6    		 443
    8443
    7770-7800    		   il01-cloud.acronis.com 185.185.133.133
    185.185.133.134    		 443
    8443
    7770-7800    		   kr01-cloud.acronis.com 121.78.252.69
    121.78.252.70    		 443
    8443
    7770-7800
    branded-es01-cloud.acronis.com 185.4.247.122
    185.4.247.123    		 443 branded-il01-cloud.acronis.com 185.185.133.154
    185.185.133.155    		 443 branded-kr01-cloud.acronis.com 121.78.252.122
    121.78.252.123    		 443
    agents-es01-cloud.acronis.com 185.4.247.7
    185.4.247.8    		 443   agents-il01-cloud.acronis.com 185.185.133.133
    185.185.133.134    		 443   agents-kr01-cloud.acronis.com 121.78.252.71
    121.78.252.72    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    rs-es01-cloud.acronis.com 185.4.247.5
    185.4.247.6    		 8443   rs-il01-cloud.acronis.com 185.185.133.133
    185.185.133.134    		 8443   rs-kr01-cloud.acronis.com 121.78.252.70
    121.78.252.69    		 8443
    cloud-wr-es01.acronis.com 185.4.247.5
    185.4.247.6    		 5060   cloud-wr-il01.acronis.com 185.185.133.133
    185.185.133.134    		 5060   cloud-wr-kr01.acronis.com 121.78.252.70
    121.78.252.69    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 185.4.247.3 44445   For partner-hosted storages, additionally allow connection from the statistics server: 185.185.133.131 44445   For partner-hosted storages, additionally allow connection from the statistics server: 121.78.252.67 44445
    Prague, Czech Republic (CZ01)   Lisbon, Portugal (PT01)   Sao Paulo, Brazil
    host IP address port (TCP)   host IP address port (TCP)   host IP address port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    cz01-cloud.acronis.com 212.158.141.230
    212.158.141.229    		 443
    8443
    7770-7800    		   pt01-cloud.acronis.com 62.28.148.70
    62.28.148.69    		 443
    8443
    7770-7800    		   br01-cloud.acronis.com 177.54.159.154
    177.54.159.155    		 443
    8443
    branded-cz01-cloud.acronis.com 212.158.141.252
    212.158.141.253    		 443 branded-pt01-cloud.acronis.com 62.28.148.122
    62.28.148.123    		 443 branded-br01-cloud.acronis.com 177.54.159.154
    177.54.159.155    		 443
    agents-cz01-cloud.acronis.com 212.158.141.231
    212.158.141.232    		 443   agents-pt01-cloud.acronis.com 62.28.148.71
    62.28.148.72    		 443   agents-br01-cloud.acronis.com 177.54.159.136
    177.54.159.135    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    rs-cz01-cloud.acronis.com
    cz01-cloud.acronis.com    		 212.158.141.230
    212.158.141.229    		 8443   rs-pt01-cloud.acronis.com
    pt01-cloud.acronis.com    		 62.28.148.69
    62.28.148.70    		 8443   rs-br01-cloud.acronis.com
    br01-cloud.acronis.com    		 177.54.159.133
    177.54.159.134    		 8443
    cloud-wr-cz01.acronis.com
    cz01-Pcloud.acronis.com    		 212.158.141.229
    212.158.141.230    		 5060   cloud-wr-pt01.acronis.com
    pt01-cloud.acronis.com    		 62.28.148.69
    62.28.148.70    		 5060   cloud-wr-br01.acronis.com,
    br01-cloud.acronis.com    		 177.54.159.133
    177.54.159.134    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 212.158.141.227 44445   For partner-hosted storages, additionally allow connection from the statistics server: 62.28.148.67 44445   For partner-hosted storages, additionally allow connection from the statistics server:     177.54.159.131 44445
    Thessaloniki, Greece   Warsaw, Poland   Billund, Denmark
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    gr01-cloud.acronis.com 188.164.206.133
    188.164.206.134    		 443
    8443
    7770-7800    		   pl01-cloud.acronis.com 46.229.159.198
    46.229.159.197

    443
    8443
    7770-7800

    		   dk01-cloud.acronis.com 82.163.163.229
    82.163.163.230    		 443
    8443
    7770-7800
    branded-gr01-cloud.acronis.com 188.164.206.186
    188.164.206.187    		 443 branded-pl01-cloud.acronis.com 46.229.159.218
    46.229.159.219    		 443 branded-dk01-cloud.acronis.com 82.163.163.250
    82.163.163.251
    agents-gr01-cloud.acronis.com 188.164.206.135
    188.164.206.136    		 443   agents-pl01-cloud.acronis.com 46.229.159.200
    46.229.159.199    		 443   agents-dk01-cloud.acronis.com 82.163.163.232
    82.163.163.231    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    rs-gr01-cloud.acronis.com
    gr01-cloud.acronis.com    		 188.164.206.133
    188.164.206.134    		 8443   rs-pl01-cloud.acronis.com
    pl01-cloud.acronis.com    		 46.229.159.197
    46.229.159.198    		 8443   rs-dk01-cloud.acronis.com,
    dk01-cloud.acronis.com    		 82.163.163.229
    82.163.163.230    		 8443
    cloud-wr-gr01.acronis.com 188.164.206.133
    188.164.206.134    		 5060   cloud-wr-pl01.acronis.com, pl01-cloud.acronis.com 46.229.159.198
    46.229.159.197    		 5060   cloud-wr-dk01.acronis.com 82.163.163.229
    82.163.163.230    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 188.164.206.131 44445   For partner-hosted storages, additionally allow connection from the statistics server: 46.229.159.195 44445 For partner-hosted storages, additionally allow connection from the statistics server: 82.163.163.227 44445
    Sofia, Bulgaria   Vienna, Austria   Kanagawa, Japan
    host IP addresses port
    (TCP)    		   host IP addresses port
    (TCP)    		   host IP addresses port
    (TCP)
    cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    bg01-cloud.acronis.com 87.227.138.58
    87.227.138.59    		 443
    8443
    7770-7800    		   at01-cloud.acronis.com 185.154.234.197
    185.154.234.198    		 443
    8443
    7770-7800    		   jp03-cloud.acronis.com

    45.254.39.111
    45.254.39.112

    		 443
    8443
    7770-7800
    branded-bg01-cloud.acronis.com 87.227.138.5
    87.227.138.6    		 443 branded-at01-cloud.acronis.com 185.154.234.250
    185.154.234.251    		 443 branded-jp03-cloud.acronis.com 45.254.39.252
    45.254.39.253    		 443
    agents-bg01-cloud.acronis.com 87.227.138.7
    87.227.138.8    		 443   agents-at01-cloud.acronis.com 185.154.234.199
    185.154.234.200    		 443   agents-jp03-cloud.acronis.com 45.254.39.114
    45.254.39.113    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   abgw-hnd1-aci01.acronis.com 45.254.39.11
    45.254.39.12
    45.254.39.13
    45.254.39.14
    45.254.39.15    		 44445
    rs-bg01-cloud.acronis.com 87.227.138.5
    87.227.138.6    		 8443   rs-at01-cloud.acronis.com,
    at01-cloud.acronis.com    		 185.154.234.198
    185.154.234.197    		 8443   rs-jp03-cloud.acronis.com
    jp03-cloud.acronis.com    		 45.254.39.112
    45.254.39.111    		 8443
    cloud-wr-bg01.acronis.com 87.227.138.5
    87.227.138.6    		 5060   cloud-wr-at01.acronis.com,
    at01-cloud.acronis.com    		 185.154.234.197
    185.154.234.198    		 5060   cloud-wr-jp03.acronis.com, jp03-cloud.acronis.com 45.254.39.111
    45.254.39.112    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 87.227.138.3 44445   For partner-hosted storages, additionally allow connection from the statistics server: 185.154.234.195 44445   For partner-hosted storages, additionally allow connection from the statistics server: 45.254.39.3 44445
    Mumbai, India   Istanbul, Turkey   Jakarta, Indonesia
    host IP addresses port
    (TCP)    		   host IP addresses port
    (TCP)    		   host IP addresses port
    (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443
    in01-cloud.acronis.com 103.228.155.198
    103.228.155.197    		 443
    8443
    7770-7800    		   tr01-cloud.acronis.com 212.2.222.198
    212.2.222.197    		 443
    8443
    7770-7800    		   id01-cloud.acronis.com 45.195.248.112
    45.195.248.111    		 443
    8443
    7770-7800
    branded-in01-cloud.acronis.com 103.228.155.220
    103.228.155.221    		 443 branded-tr01-cloud.acronis.com 212.2.222.252
    212.2.222.253    		 443 branded-id01-cloud.acronis.com 45.195.248.250
    45.195.248.251    		 443
    agents-in01-cloud.acronis.com 103.228.155.199
    103.228.155.200    		 443   agents-tr01-cloud.acronis.com 212.2.222.199
    212.2.222.200    		 443   agents-id01-cloud.acronis.com 45.195.248.113
    45.195.248.114    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    rs-in01-cloud.acronis.com 103.228.155.198
    103.228.155.197    		 8443   rs-tr01-cloud.acronis.com 212.2.222.197
    212.2.222.198    		 8443   rs-id01-cloud.acronis.com, id01-cloud.acronis.com 45.195.248.111
    45.195.248.112    		 8443
    cloud-wr-in01.acronis.com 103.228.155.198
    103.228.155.197    		 5060   cloud-wr-tr01.acronis.com 212.2.222.197
    212.2.222.198    		 5060   cloud-wr-id01.acronis.com, id01-cloud.acronis.com 45.195.248.112
    45.195.248.111    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 103.228.155.195 44445   For partner-hosted storages, additionally allow connection from the statistics server: 212.2.222.195 44445   For partner-hosted storages, additionally allow connection from the statistics server: 45.195.248.3 44445
    US4 (Phoenix, USA)   Oslo, Norway   Taipei, Taiwan
    host IP addresses port
    (TCP)    		   host IP addresses port (TCP)   host IP addresses port
    (TCP)
    cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443
    us4-cloud.acronis.com 162.244.7.13
    162.244.7.53
    162.244.7.52
    162.244.7.12    		 443
    8443
    7770-7800    		   no01-cloud.acronis.com 194.19.4.6
    194.19.4.5    		 443
    8443
    7770-
    7800    		   tw01-cloud.acronis.com 106.106.2.6
    106.106.2.5    		 443
    8443
    7770-7800
    branded-us4-cloud.acronis.com 162.244.7.60
    162.244.7.61    		 443          branded-no01-cloud.acronis.com  194.19.4.58
    194.19.4.59    		 443 branded-tw01-cloud.acronis.com 106.106.2.58
    106.106.2.59    		 443
    agents-us4-cloud.acronis.com 162.244.7.10
    162.244.7.11    		 443   agents-no01-cloud.acronis.com 194.19.4.8
    194.19.4.7    		 443   agents-tw01-cloud.acronis.com 106.106.2.8
    106.106.2.7    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    bc-us4-baas.acronis.com 162.244.7.13
    162.244.7.53
    162.244.7.52
    162.244.7.12    		 8443   rs-no01-cloud.acronis.com,
    no01-cloud.acronis.com    		 194.19.4.6
    194.19.4.5    		 443   rs-tw01-cloud.acronis.com 106.106.2.5
    106.106.2.6    		 443
    rs-us4-cloud.acronis.com 162.244.7.13
    162.244.7.53
    162.244.7.52
    162.244.7.12    		 443
    8443    		   cloud-wr-no01.acronis.com
    no01-cloud.acronis.com    		 194.19.4.6
    194.19.4.5    		 5060   cloud-wr-tw01.acronis.com 106.106.2.5
    106.106.2.6    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 44445   For partner-hosted storages, additionally allow connection from the statistics server: 194.19.4.4 44445   For partner-hosted storages, additionally allow connection from the statistics server: 106.106.2.3 44445
    Lagos, Nigeria   Johannesburg, South Africa   Helsinki, Finland
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)
    cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443
    ng01-cloud.acronis.com 102.217.208.111
    102.217.208.112    		 443, 8443, 7770-7800   za01-cloud.acronis.com 196.223.59.134
    196.223.59.133    		 443,
    8443,
    7770-7800    		   fi01-cloud.acronis.com 46.246.34.70
    46.246.34.69

    443,
    8443,
    7770-7800
    branded-ng01-cloud.acronis.com 102.217.208.252
    102.217.208.253    		 443 branded-za01-cloud.acronis.com 196.223.59.250
    196.223.59.251    		 443 branded-fi01-cloud.acronis.com 46.246.34.122
    46.246.34.123    		 443
    agents-ng01-cloud.acronis.com 102.217.208.114
    102.217.208.113    		 443   agents-za01-cloud.acronis.com 196.223.59.135
    196.223.59.136    		 443   agents-fi01-cloud.acronis.com 46.246.34.71
    46.246.34.72    		 443
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445
    rs-ng01-cloud.acronis.com
    ng01-cloud.acronis.com    		 102.217.208.112
    102.217.208.111    		 8443   rs-za01-cloud.acronis.com
    za01-cloud.acronis.com    		 196.223.59.133
    196.223.59.134    		 8443   rs-fi01-cloud.acronis.com
    fi01-cloud.acronis.com    		 46.246.34.69
    46.246.34.70    		 8443
    cloud-wr-ng01.acronis.com
    ng01-cloud.acronis.com    		 102.217.208.111
    102.217.208.112    		 5060   cloud-wr-za01.acronis.com
    za01-cloud.acronis.com    		 196.223.59.134
    196.223.59.133    		 5060   cloud-wr-fi01.acronis.com
    fi01-cloud.acronis.com    		 46.246.34.70
    46.246.34.69    		 5060
    For partner-hosted storages, additionally allow connection from the statistics server: 102.217.208.3 44445   For partner-hosted storages, additionally allow connection from the statistics server: 196.223.59.131 44445   For partner-hosted storages, additionally allow connection from the statistics server: 46.246.34.68 44445
    Rome, Italy   Budapest, Hungary   Mexico city, Mexico  
    host IP addresses port (TCP)   host IP addresses port (TCP)   host IP addresses port (TCP)  
    cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443   cloud.acronis.com 45.11.129.61
    45.11.129.62    		 443  
    it01-cloud.acronis.com 217.169.126.5
    217.169.126.6    		 443, 8443, 7770-7800   hu01-cloud.acronis.com 5.159.235.133
    5.159.235.134    		 443,
    8443,
    7770-7800    		   mx01-cloud.acronis.com 201.117.144.6
    201.117.144.5    		 443,
    8443,
    7770-7800    		  
    branded-it01-cloud.acronis.com 217.169.126.122
    217.169.126.123    		 443 branded-hu01-cloud.acronis.com 5.159.235.186

    80,
    443,
    7771,

    7772

    		 branded-mx01-cloud.acronis.com 201.117.144.59
    201.117.144.58

    80,
    443,
    7771,

    7772
    agents-it01-cloud.acronis.com 217.169.126.8
    217.169.126.7    		 443   agents-hu01-cloud.acronis.com 5.159.235.135
    5.159.235.136    		 443   agents-mx01-cloud.acronis.com 201.117.144.7
    201.117.144.8    		 443  
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445  
    rs-it01-cloud.acronis.com
    it01-cloud.acronis.com    		 217.169.126.6
    217.169.126.5    		 8443   rs-hu01-cloud.acronis.com
    hu01-cloud.acronis.com    		 5.159.235.134
    5.159.235.133    		 8443   rs-mx01-cloud.acronis.com
    mx01-cloud.acronis.com    		 201.117.144.5
    201.117.144.6    		 8443  
    cloud-wr-it01.acronis.com
    it01-cloud.acronis.com    		 217.169.126.5
    217.169.126.6    		 5060   cloud-wr-hu01.acronis.com
    hu01-cloud.acronis.com    		 5.159.235.133
    5.159.235.134    		 5060   cloud-wr-mx01.acronis.com
    mx01-cloud.acronis.com    		 201.117.144.6
    201.117.144.5    		 5060  
    For partner-hosted storages, additionally allow connection from the statistics server: 217.169.126.3 44445   For partner-hosted storages, additionally allow connection from the statistics server: 5.159.235.139 44445   For partner-hosted storages, additionally allow connection from the statistics server: 201.117.144.3 44445  
    Toronto, Canada   Kuala Lumpur, Malaysia  
    host IP addresses port (TCP)   host IP addresses port (TCP)  
    cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443   cloud.acronis.com 45.11.129.62
    45.11.129.61    		 443  
    ca02-cloud.acronis.com 199.83.245.67
    199.83.245.66    		 443, 8443, 7770-7800   my01-cloud.acronis.com 123.100.224.112
    123.100.224.111    		 443,
    8443,
    7770-7800    		  
    branded-ca02-cloud.acronis.com 199.83.245.71
    199.83.245.72

    80,
    443,
    7771,

    7772

    		 branded-my01-cloud.acronis.com 123.100.224.252
    123.100.224.253

    80,
    443,
    7771,

    7772
    agents-ca02-cloud.acronis.com 199.83.245.68
    199.83.245.69    		 443   agents-my01-cloud.acronis.com 123.100.224.114
    123.100.224.113    		 443  
    Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445   Find your storage addresses by checking Management Portal: Settings ->Locations->Storages 44445  
    rs-ca02-cloud.acronis.com
    ca02-cloud.acronis.com    		 199.83.245.66
    199.83.245.67    		 8443   rs-my01-cloud.acronis.com
    my01-cloud.acronis.com    		 123.100.224.111
    123.100.224.112    		 8443  
    cloud-wr-ca02.acronis.com
    ca02-cloud.acronis.com    		 199.83.245.67
    199.83.245.66    		 5060   cloud-wr-my01.acronis.com
    my01-cloud.acronis.com    		 123.100.224.112
    123.100.224.111    		 5060  
    For partner-hosted storages, additionally allow connection from the statistics server: 199.83.245.4 44445   For partner-hosted storages, additionally allow connection from the statistics server: 123.100.224.3 44445  

     

    The ports need to be open for outbound connections. The ports and hostnames are checked by an integrated Connection Verification Tool during installation. Later you can check them using the tool or by issuing the telnet command telnet [domainname or ip] [port]. For more information refer to Using telnet to Test Open Ports. If they are accessible, you will see a blank screen after issuing the command:

    Connection is successful 

    Ports usage
    Ports 443 and 8443 are used for agent registration, data center selection, user authorization, certificate download, Web Restore, Backup and File Sync & Share management console access.
    Ports 7770-7800 are used for agent communication with Management server (backup plans creation and applying, status reports, activity logging, etc.).
    Local port 5905 is used by v.6.1 and older agents for agent communication with Management server.
    Port 44445 is used for backup read-write operations.
    You can additionally open 80 port for your convenience, so any HTTP requests from the browser will be redirected to https.

    Note: To learn more about ports required for Remote Desktop functionality, consult our guide to port usage for Acronis Cyber Protect Connect and Cyber Protect Connect Agent.

    When backing up to Acronis Storage located at service provider, make sure storage can be accessed via IP address or DNS name you've assigned through port 44445.

    Port 80 is also used for the remote update of agents.

    Port 5060 is used for data transfer rate measurements (speedtests).

    Several ports are used by Acronis agent to distribute agents updates within the local network thus with reduced utilization of Internet connections:

    • Port 6888 is used by BitTorrent protocol for peer-to-peer updates over TCP and UDP. This is client connection port and also data transfer port.
    • Port 6771 is a local peer discovery (LSD) port. LSD also opens up to 4 random UDP ports in 50k-65.5k range.
    • Port 18018 is used for communication between peer-to-peer update components working in different modes: Updater (receives updates) and UpdaterAgent (distributes updates).
    • Port 18019 is a local port, used for internal communication between different parts of Acronis Cyber Protect responsible for peer-to-peer updates.
    • Port 1900 is a local port, used by UPnP and NAT-PMP services for dynamic port forwarding. These services ensure that BitTorrent traffic can reach the target agent, and that target agent can be matched with good peers for fast transfers. UPnP + NAT-PMP also opens up to 3 random UDP ports in 50k-65.5k range.
    • BitTorrent uses a "distributed sloppy hash table" (DHT) for storing peer contact information for "trackerless" torrents. In effect, each peer becomes a tracker. The protocol is based on Kademila and is implemented over UDP. DHT + peer announcing mechanism opens up to 4 random UDP ports in 50k-65.5k range.

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