Install Acronis Bootable Media Builder
- You have Acronis Management Server and Linux machines with Management Agents installed.
- You create a Recovery task for a Linux agent.
- You start recovery and confirm reboot requsted per a User interaction required message.
- Recovery fails with error:
Error code: 3
Fields: $module : disk_bundle_lxa64_pic_38350
Message: Product configuration cannot be found.
Acronis bootable components are not installed on the machine, therefore the machine cannot boot into Acronis environment.
As workaround install Acronis Bootable media builder along with the Management agent on the Linux machine or perform recovery under bootable media.