Install Acronis Bootable Media Builder
Symptoms
- You have Acronis Management Server and Linux machines with Management Agents installed.
- You create a Recovery task for a Linux agent.
- You start recovery and confirm reboot requsted per a User interaction required message.
- Recovery fails with error:
Error code: 3
Module: 207
LineInfo: f082bb5d7b87c7ab
Fields: $module : disk_bundle_lxa64_pic_38350
Message: Product configuration cannot be found.
Cause
Acronis bootable components are not installed on the machine, therefore the machine cannot boot into Acronis environment.
Solution
As workaround install Acronis Bootable media builder along with the Management agent on the Linux machine or perform recovery under bootable media.