This article applies to:
- Acronis True Image 2014
- You attempt to install Acronis True Image 2014 over an older version of the product;
- The installation fails.
Depending on the system configuration, there could be several causes.
As a workaround, do the following:
- Run Acronis True Image Cleanup Utility remove the product from the system;
- Delete the contents of the Windows Temp folder. For information on how to find the folder please see Installation of Acronis Products in Windows Creates Temporary Files in %TMP% on System Partition.
- Reattempt the installation.
If the repeated installation also fails, please proceed as described in Acronis True Image 2014: Installaton Fails with Rollback.