46912: Acronis Backup 11.5: Renewing Backup to Cloud Volume Subscription

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Applies to: 

Last update: 29-01-2020

Renewing your eixsting subscription to a volume subscription

This article applies to:

  • Acronis Backup & Recovery 11.5
  • Acronis Backup 11.5


On February 24, 2014, Acronis introduced Volume, a new, space-efficient subscription to Acronis Backup to Cloud to store and manage all your machines' data with one subscription only. For more information see Acronis Backup to Cloud Licensing.


If you have already purchased an old tariff you can use it throughout the entire 2014.

If you need to renew existing subscriptions to Volume:

  1. Purchase the desired volume subscription.

    (!) Only one volume subscription can be registered per account.

  2. If you have several subscriptions, make sure that the new volume subscription quota is large enough to store all your previous server and workstation subscriptions altogether.
  3. Make sure you updated the product build to Acronis Backup Update 3 or later (build 38573 or later). On the Agent machine you can check the build number under Help -> About. On the Management Server you can check the build number on the Agent machines in the Machines with Agents view. See also Acronis Backup & Recovery Is Now Acronis Backup: Renaming Table and Simplified Licensing Policy
  4. Go to www.acronis.com/my/backup-recovery-online 
  5. Log into your account.
  6. Register the newly purchased volume subscription.
  7. Locate an old subscription and click renew:

  8. In a new window choose Volume subscription and click Renew:

  • All the unused time of the old subscription expiration is automatically added to Volume subscription.
  • If you have unassigned old subscriptions, you can select them to renew to.
  • After renewing to Volume, all existing backups are transferred to Volume subscription. It’s impossible to transfer them back. If you want to reassign an old subscription to a machine, the backups should be created from the scratch.
  • Acronis Backup to Cloud for VMware is not supported by Volume subscription and you can not renew from one to another.

More information

See also: