46800: Acronis Snap Deploy: Troubleshooting Installation Issues

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Operating Systems: 

    Last update: 02-07-2021

    Instructions on how to troubleshoot and resolve installation of Acronis Snap Deploy 4 issues.

    This article applies to:

    • Acronis Snap Deploy 6
    • Acronis Snap Deploy 5
    • Acronis Snap Deploy 4


    Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible). You can always check for the latest update in your Acronis account.


    Follow these steps to troubleshoot the installation of Acronis Snap Deploy:

    1. Get familiar with the ways of installation of the Acronis Snap Deploy in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.


    Components of editions of Acronis Snap Deploy can be installed in two different ways. Based on the size and structure of your environment, choose one of two methods:

    Acronis Snap Deploy 6

    Acronis Snap Deploy 5

    Acronis Snap Deploy 4

    Basically, any installation in Windows is performed by using the main installer (.exe file) or using extracted .msi components.

    Known issues

    Title Related to
    No Progress Bar When Adding Licenses During Installation Local installation
    Acronis Snap Deploy 6: upgrade installation fails with "There are Acronis products that are incompatible with the one you are going to install" Upgrade installation


    Follow step-by-step instructions below to troubleshoot the issue. Complete prerequisites step before proceeding to error troubleshooting step.

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