46555: Acronis Cyber Backup: Troubleshooting vSphere Snapshot Issues

    Last update: 29-04-2021

    Instructions on how to troubleshoot and resolve vSphere snapshot issues in Acronis Cyber Backup products

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    This article applies to:

    • Agentless backup using Agent for VMware or Virtual Appliance 


    This article provides instructions for troubleshooting vSphere snapshot issues in Acronis Cyber Backup products.


    Follow these steps to troubleshoot vSphere snapshot issues:

    1. Get familiar with technology of vSphere snapshot in the About part.
    2. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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    Follow step-by-step instructions below to troubleshoot the issue. Complete prerequisites step before proceeding to error troubleshooting step.