46555: Acronis Backup, Acronis Backup Cloud: Troubleshooting vSphere Snapshot Issues

    Instructions on how to troubleshoot and resolve vSphere snapshot issues in Acronis Backup products

    This article applies to:

    • Agentless backup using Agent for VMware or Virtual Appliance 

    Introduction

    This article provides instructions for troubleshooting vSphere snapshot issues in Acronis Backup products.

    Solution

    Follow these steps to troubleshoot vSphere snapshot issues:

    1. Get familiar with technology of vSphere snapshot in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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