46470: Acronis Backup for VMware: Troubleshooting Connection to Web Console

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Operating Systems: 

    Last update: 14-05-2021

    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect)


    The article describes the steps that should be performed to investigate the issues with slow or no connection to the Acronis web-console.


    Follow these steps to troubleshoot the issues with slow connection to Acronis web-console:

    1. Get familiar with technology how the connection is performed in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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