46470: Acronis Backup for VMware: Troubleshooting Connection to Web Console

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Operating Systems:

    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect)

    Introduction

    The article describes the steps that should be performed to investigate the issues with slow or no connection to the Acronis web-console.

    Solution

    Follow these steps to troubleshoot the issues with slow connection to Acronis web-console:

    1. Get familiar with technology how the connection is performed in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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