Possible error message:
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5722
Description: The session setup from the computer ComputerName failed to authenticate. The name of the account referenced in the security database is AccountName$.
The following error occurred:
Access is denied.
- Depending on the domain configuration, please make sure that the correct procedure was followed
as described in our online documentation.
- Make sure that the backup of your DC was created using VSS. DC backups without VSS will not be consistent and you will not be able to recover them correctly.
Change SID Option after recovery in the recovery task.
- If you have recovered a machine and it can no longer connect to the domain, please put this machine into a workgroup and then rejoin the domain to resolve the issue. This happens because the internal security identifiers of the machine in your backup are deprecated compared to the ones stored on your Domain Controller (DC). A DC does not allow connections from machines with outdated and mismatched identifiers. This is not a problem with Acronis software. Having Windows 2000 or Windows XP you can also use the Netdom.exe tool to reset computer account, see
Microsoft Technet article.
- You can change the machine's SID with Sysprep:
1. Start -> Run -> sysprep
2. As a System Cleanup Action select Enter System Out-of-Box Experience (OOBE). And select Generalize, this will change the SID (along with other settings sysprep resets).
If you are still having problems after these steps, please collect the following diagnostic information:
Required diagnostic information
Collect following information and
contact Acronis Support.
Describe the backup plan originally used to back up your DC (what, where, how often, options);
Step-by-step description of the restore procedure, clarify whether the restore procedure was used in accordance with the article above as well as your Active Directory infrastructure;
Collect operation logs of the restore operation by clicking on "Save all to file" as
described here; Collect
System Report from bootable media after restore (without rebooting the media after restore); Collect
a system report from the restored system; Describe the exact issue you are facing.