46260: Acronis Backup Advanced: Troubleshooting Tape Read/Write Errors

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    Last update: Thu, 2020-07-02 14:09

    Instructions on how to troubleshoot and resolve issues with tape devices.

    This article applies to:

    • Acronis Backup Advanced (Acronis Backup & Recovery)
    If you are using Acronis Cyber Backup 12.5 please refer to this article: Acronis Backup 12.5: Troubleshooting tape Read/Write errors

    Introduction

    When backing up to a magnetic tape media, you may encounter issues with device detection or read/write operations. This article provides instructions on how to troubleshoot and resolve such issues.

    Solution

    Follow these steps to troubleshoot issues with backing up to magnetic tape media:

    1. Get familiar with technology of devices and tapes in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow the Troubleshooting part to troubleshoot and resolve the issue.

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