Manual backup to DVD works, however the scheduled one fails
This article applies to:
- In Acronis Backup & Recovery 10 you click Back up, select what to back up, and under Where to back up you select a DVD drive;
- In Backup scheme you select Back up later and set a date and time when to run the scheduled backup task;
- When everything is set up, you click OK to create the backup plan, and receive the following error message:
Failed to create the backup plan
Failed to create the archive
GetFileInfo call of FileManager failed
File I/O error
The network connection does not exist
Issue in the product.
This has been fixed and the fix is available in the latest build of Acronis Backup & Recovery 10. See Downloading the Latest Build of Acronis Software.
To work around the issue without downloading the latest build, read below:
The issue is only with the scheduled backup (Backup scheme -> Back up later). If you choose the Back up now scheme, it should work.
As a workaround, you can also choose to back up to other media - to a local hard drive, USB drive, network folder etc.
This has been fixed.