45961: Acronis Backup for VMware: Recovery of Mailboxes or Mailboxes Content Fails

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Applies to:

    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect) 9

    Introduction

    This articles desribes the troubleshooting steps to investigate the issue with failures during recovery of mailboxes or their content using Acronis software.

    Solution

    Follow these steps to troubleshoot the issue when e-mail recovery operation fails:

    1. Get familiar with technology of the e-mail recovery process in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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