This article applies to:
- Acronis Backup for VMware (Acronis vmProtect) 9
This articles desribes the troubleshooting steps to investigate the issue with failures during recovery of mailboxes or their content using Acronis software.
Follow these steps to troubleshoot the issue when e-mail recovery operation fails:
- Get familiar with technology of the e-mail recovery process in the About part.
- Check for known issues in the Known issues part.
- Follow to Troubleshooting part to troubleshoot and resolve the issue.