45953: Acronis Backup for VMware: Troubleshooting Application Lockups during Recovery

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Applies to: 

    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect)

    Introduction

    This article provides the instructions on how to investigate issues when the Recovery operation hangs.

    Solution

    Follow these steps to troubleshoot the issues when the Recovery operation hangs:

    1. Get familiar with technology of Recovery operation in the About part.
    2. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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