4538: Acronis Backup & Recovery 10: Validation Task of a Backup on Centralized Vault Stays at 0%

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Operating Systems: 

This is a Graphical User Interface (GUI) issue. The validation task is actually running

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. You create a task to back up to a centralized managed vault and to run validation of the back up automatically after the operation:

  2. When the backup operation completes, the validation task starts and stays at 0% with no progress:

Cause

This is a GUI issue in the product. The task is actually running.

Solution

This has been fixed and the fix is available in the latest build of Acronis Backup & Recovery 10. See Downloading the Latest Build of Acronis Software.

To work around the issue, without downloading the latest build, just wait for the validation task completion:

More information

This GUI issue which has been fixed.

You may also consider setting the validation to The latest backup, instead of Entire backup, so that the operation will take less time:

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