4501: Acronis Backup & Recovery 10: Mouse Does Not Work in the Converted Parallels Virtual Machine at First Start

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Restart the machine to solve the issue

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Server for Windows (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Workstation (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. Using Acronis Backup & Recovery 10 you convert a disk or volume backup to a Parallels virtual machine (.pvs);
  2. On the first boot of the converted Parallels virtual machine, mouse does not work.

Cause

Mouse drivers are not automatically installed during the conversion.

Solution

Restart the machine. Mouse drivers will be automatically installed on the reboot.

More information

See also Acronis Backup & Recovery 10: Converting Backup Archive of a Windows System to a Virtual Machine.

 

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