As a workaround, recover the file

This article applies to:

• Acronis True Image 2014

Symptoms

1. You do a file backup in ZIP format:

   

2. Then you attempt to open a version of the file:

   

   

3. The attempt fails with the following error message:

   Cannot find the file or folder. If it is located on a removable media or a remote storage, then make sure that the storage device is connected, and try again.

   

Cause

This is a known issue.

Solution

As a workaround, recover the file:

More information

See also Acronis True Image 2014.