44366: Acronis True Image 2014: Impossible to Unmount or Mount Backup If the Machine Rebooted when It Was Mounted in Read/Write Mode

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This issue has been fixed, please update to the latest build. Do not reboot the machine when a backup is mounted

This article applies to:

  • Acronis True Image 2014

Symptoms

  1. You have a backup archive mounted in the read/write mode;
  2. With the image mounted, you reboot the machine;
  3. After the reboot, it is impossible unmount or mount the backup in Acronis True Image 2014.

Cause

This is a known issue.

Solution

This issue has been fixed, please update to the latest build. 

As a workaround, recreate the backup, or create a new one.

If needed, you can still recover this backup archive.

More information

See also Acronis True Image 2014.

 

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