43405: Tomcat service may not start after incomplete Java update applied via SCCM

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Applies to:

Acronis Cyber Files
activeEcho & mobilEcho

Last update: 06-04-2020

Using SCCM to update Java on an activEcho server may not complete, causing the activEcho Tomcat service to stop immediately after starting. Uninstalling and reinstalling Java using the steps in the product documentation will resolve the issue.