4329: Acronis Backup & Recovery 10 Virtual Edition Fails to Back Up Machines on VMware ESXi 4 vSphere with Essentials Plus Licensing

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This has been fixed

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. You are trying to back up a virtual machine running on VMware ESXi 4 vSphere with Essentials Plus Licensing;
  2. The backup operation fails with one of the following error messages from VMware ESXi server:

    There are insufficient licenses to complete this operation. Feature hotplug not licensed, requires have have

    or

    License not available to perform the operation. Feature hotplug not licensed, requires need have have

    or

    There are insufficient licenses to complete this operation

    Failed to run the backup and recovery engine

Cause

This is a known issue that has been fixed.

Solution

This has been fixed and the fix is available in the latest build of Acronis Backup & Recovery 10. See Downloading the Latest Build of Acronis Software.

More information

See also:

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