Database browsing fails with "There was an error while trying to deserialize Parameter"
This article applies to:
- Acronis SharePoint Explorer for Acronis Backup Advanced
- You start the Acronis SharePoint Explorer Management Console and connect to Agent;
- You attempt to browse a database and get an error similar to this:
There was an error while trying to deserialize parameter <databaseInstance>. Please see InnerException for more details.
The issue is caused by not correctly installed or missing .NET framework components.
Please download and install Microsoft .NET Framework 3.5 Service Pack 1 to solve this issue.
(!) An update for the .NET Framework 3.5 Service Pack 1 is available. However it is not necessary for the product to work without errors.