41775: Acronis SharePoint Explorer: Database Browsing Fails with "There Was an Error While Trying to Deserialize Parameter"

Database browsing fails with "There was an error while trying to deserialize Parameter"

This article applies to:

  • Acronis SharePoint Explorer for Acronis Backup Advanced


  • You start the Acronis SharePoint Explorer Management Console and connect to Agent;
  • You attempt to browse a database and get an error similar to this:

There was an error while trying to deserialize parameter <databaseInstance>. Please see InnerException for more details.


The issue is caused by not correctly installed or missing .NET framework components.


Please download and install Microsoft .NET Framework 3.5 Service Pack 1 to solve this issue.

(!) An update for the .NET Framework 3.5 Service Pack 1 is available. However it is not necessary for the product to work without errors.


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