41367: Acronis Backup Advanced 11.5 and Acronis Backup & Recovery 11 Do Not Take into Account Tape Hardware Compression While Calculating Space on Tape Media

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Acronis Backup Advanced 11.5 and Acronis Backup & Recovery 11 do not take into account tape hardware compression while calculating space on tape media.

Symptoms

  • You are using Acronis Backup Advanced 11.5 or Acronis Backup & Recovery 11;
  • You are using tape drive as backup destination;
  • This tape supports hardware compression;
  • When hardware compression is switched on, Acronis Backup Advanced 11.5 and Acronis Backup & Recovery 11 do not take into account tape hardware compression while calculating space on tape media. 

(!) This may result in incorrect display of space available in tape vault as compared to space shown by the tape itself. Please consider tape hardware compression if you see any inconsistency in space shown by Acronis for a particular tape device.

Cause

Acronis Backup Advanced 11.5 and Acronis Backup & Recovery 11 do not support tape hardware compression.

Solution

You can work around this issue by disabling the hardware compression.

 

 

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