Login to online backup fails with "The e-mail or password is incorrect."
This article applies to:
- True Image 2013 by Acronis
You attempt to login to create or execute online backup in True Image 2013 by Acronis. This fails with:
The e-mail or password is incorrect.
The credentials information may be lost during communication with the server.
Please logout first and re-login then in to solve this issue.