40648: True Image 2013 by Acronis: Login to Online Backup Fails with "The E-Mail or Password Is Incorrect."

use Google Translate

Login to online backup fails with "The e-mail or password is incorrect."

This article applies to:

  • True Image 2013 by Acronis

Symptoms

You attempt to login to create or execute online backup in True Image 2013 by Acronis. This fails with:

The e-mail or password is incorrect.

Cause

The credentials information may be lost during communication with the server.

Solution

Please logout first and re-login then in to solve this issue.

More information

See True Image 2013 by Acronis.

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
8 + 8 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.