40482: Acronis Small Office: Server Cloud Backup: "Wake up the sleeping/hibernating computer" Does Not Work on Windows 8

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Operating Systems: 

This is a Windows 8 specific issue

This article applies to:

  • Acronis Small Office: Server Cloud Backup

Symptoms

  1. You have Small Office Backup installed on a Windows 8 machine;
  2. You set up your backup task to wake the machine from sleep or hibernation:

  3. When the scheduled time comes, Small Office Backup does not wake the machine from sleep or hibernation.

Cause

This is a known issue with Small Office Backup and Windows 8.

Solution

As a workaround, please run the backup manually.

More information

See also Acronis Small Office: Server Cloud Backup.

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