39910: Files copied to Acronis Files Connect volumes from Windows users are not seen by Macintosh clients

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Applies to:

Acronis Files Connect (formerly ExtremeZ-IP)

Operating Systems:

macOS

Last update: 15-03-2018

The most common reason for this is an unoptimized file system. Please open a technical support case at

https://support.acronis.com/mobility/

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