39746: Acronis Files Connect: security permissions on the document change when performing a "Save"

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This article applies to:

  • Acronis Files Connect (formerly ExtremeZ-IP)

 

Symptoms:

When editing a document over the network, the file being saved inherits the permissions of the .Temporary Items folder.

 

Steps to Reproduce:

Customers report this can happen to an Acronis Files Connect volume when:

  • Parent directory of an Acronis Files Connect volume resets permissions on all child objects and enables propagation of inheritable permissions
  • Security changes are made to drive letter which is above a Acronis Files Connect volume
  • Permissions are manually changed on the '.Temporary Items' folder for a given Acronis Files Connect Volume

 

Cause:

Certain applications use the '.Temporary Items' folders when performing a 'Save' or 'Save As'. Permission for these folders are not correctly applied when performing a 'Save' or 'Save As'.

 

Fix:

Apply the guidance documented in https://kb.acronis.com/content/47135

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