39745: Configuring Windows Firewall to work with Acronis Access Connect

Summary:

With Windows, the firewall is on by default. If you choose to run your server with the firewall up, you will need to configure it to allow other computers to access Acronis Access Connect (formerly ExtremeZ-IP).

Description:

When configuring Windows Firewall you have two configuration possibilities. The first is to configure the Acronis Access Connect process as an exception (easy/recommended) or configure the ports Acronis Access Connect uses individually (advanced).

To configure the Acronis Access Connect service as an exception:

Windows Server 2003

  1. Open the Start menu -> Control Panel -> Windows Firewall.
  2. Click on the Exceptions tab.
  3. Click Add Program.
  4. Click Browse.
  5. Browse and select the following file: Acronis Access Connect.exe
  6. Click OK.
  7. Click OK.

Windows Server 2008 and later 

  1. Open the Control Panel -> Windows Firewall.
  2. Click on Allow a program or feature through Windows Firewall.
  3. Select Acronis Access Connect from the list and mark the checkboxes for the desired network types.

In the case that Acronis Access Connect is not in the list, do the following:

  1. Click on Allow another program....
  2. Select Acronis Access Connect from the list and press Add.
  3. Select Acronis Access Connect from the list and mark the checkboxes for the desired network types.

To configure the Acronis Access Connect Ports as exceptions:

Description Ports Type
TCP/IP Port for Time Machine 311 (defaut) TCP
TCP/IP Port for AFP Connections 548 (default) TCP
TCP/IP Port for Print Configuration 8081 (default) TCP
TCP/IP Port for Print Jobs 515 (default) TCP
*SLP Lookups 427 TCP & UDP
*SLP Lookups (large data return) 427 TCP & UDP
*Bonjour 5353 TCP & UDP
*Bonjour (large data return) 5353 TCP & UDP

* Both port types must be added

Note: If you choose to not add the SLP and/or Bonjour ports, you should disable those features inside of Acronis Access Connect.

Windows Server 2003

  1. Open the Start menu -> Control Panel -> Windows Firewall.
  2. Click the Exceptions tab.
  3. Click Add Port.
  4. Add all ports or those you choose to use (shown in the table above).

Windows Server 2008 and later

  1. Open the Control Panel -> Windows Firewall
  2. Click on Advanced settings.
  3. Click on Inbound Rules.
  4. Click on New Rule...
  5. Select the Port radio button and press Next.
  6. Specify the desired port type (TCP or UDP), enter the desired port number(s) (shown in the table above) and press Next.
  7. Select the Allow the connection radio button and press Next.
  8. Select the desired network types this rule will affect and press Next.
  9. Enter a name and description for the rule.
  10. Make an Outbound rule with the same settings.

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