39051: Acronis Backup Advanced 11.7/11.5: Mailbox Recovery of Non-Existing Linked Mailbox Fails with “The User Account for a User Mailbox Must Be Enabled.”

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Mailbox level recovery of a non-existing linked mailbox fails with "PowerShell error details: The user account for a user mailbox must be enabled"

Symptoms

A mailbox level recovery of a non-existing linked mailbox fails with an error similar to:

Message: PowerShell error details: The user account for a user mailbox must be enabled.

Cause

The option Database to re-create any missing mailboxes currently does not support re-creation of linked mailboxes.

Solution

To work around this issue, you can do the following:

  • Recover the linked mailbox to Exchange server only if this mailbox still exists within the current Exchange organization.
  • If mailbox does not exist within the current Exchange organization anymore then, recover this mailbox to PST file to restore its contents.

More information

See:

 

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