38965: Acronis Products: Cannot Boot Windows 8 Secure Boot Machines with Acronis Loader

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An Update is available for True Image 2013 and Acronis Backup & Recovery 11.5

This article applies to:

  • True Image 2013 by Acronis
  • Acronis Backup & Recovery 11.5

Symptoms

  1. You have a Windows 8 machine with Secure boot enabled;
  2. You attempt to boot the machine with Acronis Loader: from Acronis Bootable Media or Acronis Startup Recovery Manager;
  3. The attempt fails - the machine either hangs on Loading, please wait... or fails to load with an error message from Windows Secure boot.

Cause

With the Secure boot enabled in BIOS, Windows 8 will not let any unsigned loader boot the machine.

This is a Windows 8 security measure.

Solution

True Image 2013

  • This has been fixed in Update 1 for True Image 2013 by Acronis (build 6514 or higher).

(!) Please remember to recreate Acronis Bootable Media after installing the Update. See True Image 2013 by Acronis: Creating Acronis Bootable Media.

(!) If you have Acronis Startup Recovery Manager activated, reactivate it after installing the Update.

Acronis Backup & Recovery 11.5

(!) Please remember to recreate Acronis Bootable Media after installing the Update.

(!) If you have Acronis Startup Recovery Manager activated, reactivate it after installing the Update.

More information

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