38937: True Image 2013 by Acronis Errors Out with "Please Install Virtual Disk Driver Manually"

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Operating Systems: 

Last update: 13-10-2014

Download and install the driver from this article to fix the issue

This article applies to:

  • True Image 2013 by Acronis


An operation attempt with a drive larger than 2 TB fails with following error:

Please install Virtual Disk driver manually


In some Windows system configurations, you need a Virtual Disk driver from Acronis installed to let True Image 2013 successfully operate a 2 TB+ drive.


To fix the issue, please follow these steps:

  1. Download and unpack this file: VirtualDiskSetup;
  2. Double click the virtualdisksetup.msi file to install the driver.

More information

See True Image 2013 by Acronis.