Download an ISO image from the Acronis website, burn it to a CD/DVD, and issue a special command to get the proper screen resolution

This article applies to:

• Acronis Software

Symptoms

• You boot from Acronis Bootable Media;
• When booted, the Graphical User Interface (GUI) is garbled or of low resolution.

Cause

Acronis Bootable Media of Acronis True Image Home failed to correctly detect the video card.

Solution

1. Hit F11 when booted from Acronis Bootable Media (on the selection screen) and in the command-line window enter the following:

   vga=ask

   

2. This will give a list of all available graphic modes:

   

   

3. Type in the one that suits you best and hit Enter;
4. After you boot into the '#' prompt please issue the /bin/product command to start the GUI.

More information

Once you know the video mode that suits best, next time you boot you can enter the mode's ID instead of vga=ask. This will boot straight into the selected mode.

For example

vga=0x31A

Here is a quick resolution value reference table:

		Screen Resolution
		640x480	800x600	1024x768	1280x1024
Color Quality	256	0x301	0x303	0x305	0x307
	32k	0x310	0x313	0x316	0x319
	64k	0x311	0x314	0x317	0x31A
	16M	0x312	0x315	0x318	0x31B
		Command value

 

More information

As workaround, you can use a WinPE media.