38220: True Image 2013 by Acronis: Pressing on Settings in Nonstop Backup Fails with "Failed to Get Parameters of Acronis Nonstop Backup Session"

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Pressing on the "Settings" button on non-existing Nonstop Backup tasks produces an error that you can ignore

This article applies to:

  • True Image 2013 by Acronis

Symptoms

  1. You create a Nonstop backup task;
  2. After some time you remove this Nonstop backup task from the task list;
  3. Then you add these Nonstop backup files back to the product;
  4. In the product you then click on the Settings button and receive the following error message:

    Failed to get Parameters of Acronis Nonstop Backup Session

    Event Codes: 0x0064028F+0x01030005+0x01030001

Cause

This is an issue in product.

Solution

You can safely ignore this message.

Acronis is aware of this issue and working to fix this in future. This article will be updated when the issue is fixed.

More information

See True Image 2013 by Acronis.