38195: Creating Dumps with Windows Error Reporting

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Operating Systems: 

There is a native and simple way to collect dumps in Windows 8, Windows 7 and Windows Server 2008 R2

Introduction

If an Acronis application crashes, you can use Windows Error Reporting (WER) to collect dumps.

Solution

  1. Open the Windows registry editor: Hit Win-R and type in regedit
  2. Navigate to following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
  3. If it does not exist, create the following key: LocalDumps
  4. In this key, add the following values:
    1. Create STRING value DumpFolder with the following content: C:\test; (choose your location here)
      (!) It is recommended, not to use the root folder.
    2. Create DWORD32 value DumpCount – assign 10 (decimal) to it;
    3. Create DWORD32 value DumpType – assign 2 (decimal) to it;
    4. Create DWORD32 CustomDumpFlags with 0 (decimal) in it.
  5. You can then check the results in Windows registry editor:
  6. Restart the machine to apply the changes.

More information

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