There is a native and simple way to collect dumps in Windows 8, Windows 7 and Windows Server 2008 R2
Introduction
If an Acronis application crashes, you can use Windows Error Reporting (WER) to collect dumps.
Solution
- Open the Windows registry editor: Hit Win-R and type in regedit
- Navigate to following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
- (optional) Back up Windows Error Reporting key as a precaution: right-click the Windows Error Reporting key, select Export and save the .reg file in a safe location.
- Select the Windows Error Reporting key and create a new key named LocalDumps if it is not there already;
- In LocalDumps key, create three registry values as mentioned below:
- DumpFolder Registry Value
- Right click in the blank area on the right side and select New > Expandable String Value
- Name it as DumpFolder
- Double click it and enter %LOCALAPPDATA%\CrashDumps in the Value data field
- DumpCount Registry Value
- Right click in the blank area on the right side and select New > DWORD (32-bit) value
- Name it as DumpCount
- Double click it and enter 10 in the Value data field
- DumpType Registry Value
- Right click in the blank area on the right side and select New > DWORD (32-bit) value
- Name it as DumpType
- Double click it and enter 2 in the Value data field
- Reproduce the crash of the software and collect the related .dmp file with the software name
More information
See also: