37955: Acronis Products: Backup Fails When AhnLab Antivirus Is Enabled

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Applies to: 

Operating Systems: 

A backup attempt will fail if you have AhnLab antivirus enabled. Acronis software is incompatible with AhnLab software

This article applies to:

  • Acronis True Image 2014

Symptoms

  1. You have Acronis software installed on the same machine with AhnLab antivirus;
  2. An attempt to run a backup fails.

Cause

Acronis products are incompatible with AhnLab antivirus.

Solution

As a workaround, you can use a different antivirus or disable AhnLab antivirus.

More information

AhnLab website.

 

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