37955: Acronis Products: Backup Fails When AhnLab Antivirus Is Enabled

Last update: 08-04-2016

A backup attempt will fail if you have AhnLab antivirus enabled. Acronis software is incompatible with AhnLab software

This article applies to:

  • Acronis True Image 2014


  1. You have Acronis software installed on the same machine with AhnLab antivirus;
  2. An attempt to run a backup fails.


Acronis products are incompatible with AhnLab antivirus.


As a workaround, you can use a different antivirus or disable AhnLab antivirus.

More information

AhnLab website.