Download and install the latest build. If you already have the latest build, run the installation file and hit "Repair"

Symptoms

A backup attempt fails withe following error:

Error Message: Failed to read data from the disk
Error Code: 0x000101FE+0x0010C45A+0x00100155

Cause

This is an issue with the product's snapshot driver - a driver responsible for the exclusive disk access.

Solution

Download and install the latest build of the product.

If you already have the latest build, please run the installation file and hit the Repair button to fix the driver installation.