37048: Acronis Backup Advanced 11.7/11.5: Failed to Recover Storage Group or Database with Error "The Path Cannot Be the Root Directory."

Last update: 30-04-2021

Recovery of an MS Exchange storage group or database fails with error "The path cannot be the root directory.”. To work around use, a directory other than root


You attempt to restore an Exchange database and run a restore operation similar to the following one:

  1. You want to restore your database (e.g. MyDB1) in recover storage group;
  2. Select archive from local folder C:\Backups;
  3. Select for recovery MyDB1;
  4. Select Custom -> Recovery database option as recovery destination;
  5. Select Mount recovered databases: Mount;
  6. Select Logs path: E:\ ;
  7. Leave other settings as default;
  8. When executing this recovery task, you will receive an error similar to the following one:

Message: PowerShell error details: Cannot bind parameter 'LogFolderPath'. Cannot convert value "E:\" to type "Microsoft.Exchange.Data.NonRootLocalLongFullPath". Error: "The path cannot be the root directory."

EventCode: 0x005B012D+0x005B0423+0x005B03FA+0x005B03E9+0x005B03EA


This is limitation of this operation. The path to choose cannot be the root directory.


To work around this issue, please choose a directory other than root.