36430: Acronis Backup 11.7/11.5: Windows Services and Processes

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Last update: 28-06-2021

Current version of Acronis Backup is 12.5. See Acronis Backup 12.5: Windows services and processes.

A main service can run under a dedicated account or under an account you specify during installation. Either account is given privileges that are needed for the service to work. The privileges include a set of user rights, membership in security groups, and the Full Control permissions on respective registry keys in the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis. There are no permissions granted on other registry keys.


Component Service name Purpose Account used by the service User rights  Group membership
Acronis Agent for Windows

Acronis Managed Machine Service

(Main service)

Backing up and recovering data on the machine Acronis Agent User (new account) or user-specified account
  • Log on as a service
  • Adjust memory quotas for a process
  • Replace a process level token
  • Modify firmware environment values
  • For Windows 2000 only - Act as part of the operating system
Backup Operators


Acronis VSS Provider

(Auxiliary service; created only for Agent for Windows in a Server operating system)

Using a Volume Shadow Copy (VSS) provider that comes with Acronis Backup & Recovery 11.5 Local System - -

Acronis Removable Storage Management Service

(Auxiliary service)

Managing locally attached tape devices. Can be also used by the Storage Node Service. Local System - -
Acronis Management Server

Acronis Management Server Service

(Main service)

Centrally managing backup operations on multiple machines AMS User (new account) or user-specified account Log on as service Acronis Centralized Admins


(Auxiliary service; created only if a new SQL server is installed)

Running a Microsoft SQL Server that is optionally installed with the management server Local system - -

Acronis Web Server Service

(Auxiliary service)

Hosting the management server Web page AMS User (new account) or user-specified account Log on as service   Acronis Centralized Admins
Acronis Storage Node

Acronis Storage Node Service

(Main service)

Managing and deduplicating backup archives, maintaining the centralized data catalog ASN User (new account) or user-specified account Log on as service Backup Operators


Acronis Removable Storage Management Service

(Auxiliary service)

Managing locally attached tape devices. Can also be used by the Managed Machine Service. Local System - -

Common Services

The following services can be used by many components of Acronis Backup 11.5 and by other Acronis products. These services always run under a system account. No additional privileges are given to the account.

Component/Function Service Name Purpose Account used by the service
Acronis PXE Server Acronis PXE Server Service Booting machines into Acronis bootable components over the network Local System
Acronis File Server Service Providing bootable components for Acronis PXE Server Local System
Remote access and scheduling Acronis Remote Agent Service Providing connectivity between Acronis components

Local System (Vista/2008/7)

or NetworkService (2000/XP/2003)

Acronis Scheduler2 Service Providing scheduling for tasks performed by Acronis components Local System


Process name Component Functionality
service_process.exe Acronis Agent, Storage Node, Management Server Backup, replication, restore operations, cataloging and validation in personal and unmanaged vaults 
mms.exe Acronis Agent Manages backup tasks on local machine
schedul2.exe Acronis Agent Executes scheduled tasks on certain events
schedhlp.exe Acronis Agent Notifies Scheduler2 about logon and logoff events
agent.exe Acronis Agent Provides a possibility to connect remotely to Acronis components
ManagementConsole.exe Management Console Establishes connection to Acronis components
ManagementServer.exe Management Server Centralized management of Acronis Agents
StorageServer.exe Acronis Storage Node Manages operations with centralized vaults
arsm.exe Acronis Agent, Storage Node Manages operations with tapes
mediabuilder.exe Bootable Media Builder Builds Acronis Bootable Rescue Media
TrayMonitor.exe Tray Monitor Shows tray notifications about Acronis tasks and program status
TibMounterMonitor.exe Acronis TIB Monitor Allows to mount and explore .tib files
pxesrv.exe PXE Server Enables booting machines into Acronis bootable components over the network
<ABR11.5_buildnumber>.exe Installer Installation
acroinst.exe Installer Remote installation
msi_setup.exe Installer Remote installation
systeminfo.exe System Report Collects Acronis System Report


See also: