36428: Acronis vmProtect: Error in Windows Event Log after Executing the Installation

use Google Translate

Applies to: 

Operating Systems: 

After running the installation package of Acronis vmProtect, there may be errors appearing in Windows Event Log. This is a normal behavior caused by Windows specifics

This article applies to:

  • Acronis vmProtect

Symptoms

You run Acronis vmProtect installation package and proceed with the installation of Virtual Appliance or Windows Agent. After completion of the installation you check the events recorded in Windows Event Log (Applications log) and notice the following errors:

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 5/12/2012 1:04:10 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WIN-2008EN
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="49154">11</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-12T09:04:10.000Z" />
<EventRecordID>304</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>WIN-2008EN</Computer>
<Security />
</System>
<EventData>
<Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
<Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
</Data>
</EventData>
</Event>

Cause

This error occurs because the Microsoft Certificate Trust List Publisher certificate expired. A copy of the CTL with an expired signing certificate exists in the CryptnetUrlCache folder.

Solution

These warnings can be safely ignored as they cause no impact onto Windows functionality. The hotfixes and solutions are available from Microsoft at the following articles:

More information

See also Acronis vmProtect: Troubleshooting Virtual Appliance Installation (Deployment) Failures.

Tags: