This article describes how to add the acronis mail domain to your exeption list in your mail program. To solve the issue, please add @acronis.* to the trusted list of senders.
After creating your account at Acronis website, you receive a follow up mail. If you do not receive this email, you should add the Acronis mail domain to your exception list in your mail program.
To receive the emails from acronis mail domain, please add it to the exeption list (white listening)
See also (external): Email whitelists